價格：免費
檔案大小：1.3 MB
版本需求：需要 iOS 7.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：繁體中文, 英語
This app is designed for Ricoh’s clients in Hong Kong to submit service call requests for their office devices via mobile phones. By using this app, Ricoh customer service center can receive all service requirements and device information automatically for providing on-site support.
When Ricoh’s client discovers any problem on the machine, they can open the app that needs to be pre-registered with the client’s company details. Then the client just need to scan the unique QR code on the machine, select the symptom of defect and submit to Ricoh through the mobile phone. The whole process is fast and easy. Once Ricoh receive client’s service requirement, they will provide support correspondingly.
支援平台：iPhone